All Sales Are Final
Because digital products become accessible immediately after purchase — and because customers can view, save, and retain the content instantly — all sales of digital products from Goshen Industries, LLC are final and non-refundable.
This applies to:
The Your Path Pivot eBook
The digital workbook
Downloadable resources
Digital bundles or add-ons
Missed or non-attendance for any live or virtual sessions (if applicable)
About Personalized PDF Stamping
Our digital products may be delivered with a PDF stamp containing the buyer’s information (such as name, order number, or other identifying metadata).
This personalization helps discourage unauthorized sharing.
However, even if PDF stamping is unavailable or not incorporated for any reason, the no-refund policy still applies.
Once a digital file has been delivered or accessed, it cannot be returned.
Gift Purchases
Customers are welcome to purchase additional copies of the eBook as gifts.
When buying multiple copies:
You may be asked to confirm whether extra copies are intentional gift purchases, or
An accidental duplicate
Copies purchased intentionally as gifts are not eligible for refunds.
Gift copies may or may not be stamped using:
The buyer’s name
The buyer’s order number
Or other identifying information
If recipient names are not provided, all copies may be stamped using the buyer’s details.
⭐ Duplicate Purchases (Accidental Double Charges)
The only exception to our no-refund policy is an accidental duplicate purchase of the same digital product.
A “duplicate purchase” does not include:
Intentional extra copies purchased as gifts
Bulk quantity selections
Additional copies purchased on purpose
Important: Duplicate Purchases Must Remain Unaccessed
If you believe you purchased the same item twice by mistake,
please do not click, access, or open the download links for the duplicate copies.
Accessing or downloading the file indicates the product has been received, and the duplicate charge will not be eligible for a refund.
To request review of a duplicate charge:
Contact us within 7 days of purchase
Provide your name, order number(s), and screenshots of the duplicate billing
After verification, the duplicate charge will be refunded
Non-Transferability
Digital products cannot be:
Returned
Exchanged
Resold
Transferred to another person
Reassigned after purchase
Purchased products (whether stamped copies or not) are specifically for the buyer (and/or future designated gift recipients, if applicable).
Contact Us
For questions about duplicate charges or help accessing your digital items:
📩 Email: [email protected]
We’re here to help.